Terms of Service

Please read these terms of service carefully before using our services.

1. Acceptance of Terms

By accessing or using any part of our services, you agree to be bound by these Terms of Service "TOS". If you do not agree to all the terms and conditions of this agreement, you may not access or use the services.

2. Refunds and Returns

If you are unsatisfied with your purchase, you may be eligible for a refund or return based on the following conditions: Digital Products/Services: Refunds may be issued within 72 hours days from the purchase date if the product doesn't meet specifications or is defective. Refunds will be issued using the original payment method. To request a refund or return, please contact our customer support team / support@quivox.org with your order details and reason for the request. Certain products or services may be non-refundable or non-returnable, such as customized items or fully rendered services. For more details, please refer to our Refund Policy.

3. User Responsibilities

3.1 Account Security: Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. 3.2 Lawful Use: You agree to use our services only for lawful purposes and in accordance with these TOS. You must not: Violate any applicable laws or regulations. Infringe upon the rights of others. Engage in any fraudulent, abusive, or malicious activities. Disrupt or interfere with the security or functionality of our services. 3.3 Accurate Information: You agree to provide accurate, current, and complete information as required for accessing our services and to maintain and update your information as necessary.

4. Payment Terms

Payment terms for services will be specified in the applicable service agreement. You agree to pay all fees and charges specified and are responsible for any applicable taxes.

5. Ordering a Product

When you make a purchase through Quivox, you agree to provide accurate and comprehensive information for yourself and, if applicable, the intended recipient. This includes all payment and delivery details. By placing an order, you authorize Quivox to process your payment and facilitate the delivery of the product to the designated recipient. We reserve the right to reject or cancel any order at our discretion, particularly those that appear to be fraudulent or violate our terms and conditions. Pricing and availability of our products are subject to change without prior notice. Once your order has been confirmed and processed, it cannot be modified or canceled unless permitted by our return and exchange policy.

6. Cancellation and Termination

6.1 User Cancellation: You may cancel your subscription or close your account at any time. We provide simple and clear instructions on our platform, and our support team is available for assistance. 6.2 Quivox Termination: Quivox reserves the right to suspend or terminate your account at our discretion, including for breach of our terms of service. Upon termination, certain features or services may no longer be accessible. No refunds or compensation will be provided. It is your responsibility to clear any outstanding fees or charges before cancellation or termination.

7. Customer Data

When you share information, data, or content with us, it is considered "Customer Data." You retain full ownership and responsibility for the accuracy, legality, and adherence to relevant laws and regulations of this data. By using our services, you grant Quivox a non-exclusive, global, royalty-free license to utilize, store, process, and present your Customer Data to fulfill our services for you. We may also use aggregated and anonymized Customer Data for statistical analysis, provided it does not reveal your identity or that of any individual user. We take measures to safeguard the security and confidentiality of your Customer Data in accordance with our privacy policies.

8. Intellectual Property Rights

All content and materials available on Quivox, including but not limited to text, graphics, website name, code, images, and logos are the intellectual property of Quivox and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display, or transmission of any content on this site is strictly prohibited unless specifically authorized by Quivox.

9. Limitation of Liability

In no event shall Quivox or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: Your access to or use of or inability to access or use the services; Any unauthorized access to or use of our servers and/or any personal information stored therein; Any interruption or cessation of transmission to or from our services; Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services.

10. Changes to Terms

Quivox reserves the right to modify or replace these TOS at any time. If a revision is material, we will provide at least 24 hours' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

If you have any questions about these TOS, please contact us at: support@quivox.org